WHAT WE STAND FOR

Our Vision | Our Mission | Our CARE Values

Our Vision | Where We Are Going

Our vision is to be recognized by our customers in the communities we serve in Montana as the best restoration company in the region. In 1989, that would be have been a pretty far-fetched goal, but not today! We are blessed to have made many large strides toward that goal, but we still have a way to go as we expand our services across Montana.

Our Mission | How Do We Get There

Our mission is to continue to focus, as an organization, on our purpose, values, and principles. These are what convey the essence of our “culture” and what this guide is all about.

Our CARE Values | What guides us as a company

Our CARE Values are the boundaries that guide our thinking and behaviors as a company. These values were not just randomly decided by the owners or select members of the management team, but instead, they were intently and purposefully created by people just like you that are a part of the Dayspring team. We strive to hire people who hold these values for themselves and will demonstrate them daily as representatives of the company. These CARE Values are what make Dayspring unique and we make it a point to reward our employees who demonstrate these values. It is important to understand that we will part ways with a team member who is not behaving according to our shared CARE Values. It is that important to us and who we strive to be.

Our Principles

If our CARE Values are boundaries for general behavior, our Principles are the rules for specific actions within our company. They suggest some of the specific aspects that are very important to us and have be vital to our success as a company. Our principles spell “DAYSPRING”. Yeah, it’s a little corny, but this helps us remember the principles.

Do the right thing, even when no one is watching.

Always treat others how you want to be treated. If you have a problem with a team member, talk to them first.

You are responsible for your safety. We will provide all the tools that you need, but you have to use good judgement all the time. Your life, or the life of one of your team members could be permanently altered by one careless action.

Sustainable business practices, we avoid debt whenever possible. We plan for the future. We are good stewards of our tools and equipment.

Positive attitude. We respond to our customer’s needs, often in their most difficult hour. Things don’t always go right, but a positive attitude can make all the difference for the whole team and our customer.

Remember where we came from. We started out in Larry Springer’s garage. There is no room for prima donna’s in our company. No job is beneath anyone, we are all on the same team, and everyone helps us to be successful.

Instant response. We operate with a sense of urgency. This applies to communication with team members and customers. We don’t procrastinate, if you see a problem, fix it right away.

Never leave a mess. Clean job sites might not seem like a big deal, but they show the difference between an organized, professional company, and a sloppy, disorganized company. Clean up debris, organize tools and supplies before you take a lunch break and at the end of EVERY day.

Go the extra mile. A little extra can be the difference between a great experience for our customer, and an average one. Think about service experiences that have been great for you, someone probably went the extra mile for you.

WATER DAMAGE CLEANUP

FIRE DAMAGE RESTORATION

MOLD & BIO HAZARD

CONTENTS CLEANING AND ELECTRONICS RECOVERY